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First, check our support section

While we endeavor to answer support queries quickly, our support section could give you an answer more quickly. Our Frequently Asked Questions section answers about 80% of the questions we have previously received via e-mail.

Open a support ticket

We try to answer all queries within one or two working days. Please make sure your e-mail address is specified correctly, and if you are a DomainsAreFree customer, please give us your relevant domain name.

If you get no response..

If you do not receive a response from us within 48 hours, please contact us again and supply a different e-mail address, your original address may be blocking our e-mails or be otherwise unusable.